Terms & Conditions | Shipping & Handling Policy

Welcome to AlKhaleej Clinics Skin Care Shop, your go-to destination for premium skincare products! Before you dive into shopping, please take a moment to read through our Shipping & Handling Policy. By placing an order with us, you’re agreeing to the terms below. Let’s make your shopping experience smooth and hassle-free!

Shipping & Delivery

  1. How long will my order take to arrive?
    Your order should reach you within 3 to 6 working days across Pakistan.
    We aim to process and dispatch your order within 24 hours of confirmation.
    Pro tip: Keep your phone handy so our delivery team can reach you easily!
  2. What are the delivery charges?
    Enjoy free shipping on orders over PKR 1,499.
    For orders below PKR 1,499, a small delivery fee will apply.
  3. How do I track my order?
    Once your order is on its way, you’ll receive a tracking number via SMS or email. Use it to track your package on the courier’s website.
  4. What if I’m unavailable to receive my order?
    No worries! Our delivery team will make three attempts to deliver your parcel. If you’re unavailable, they’ll try again the next working day.
  5. What could cause a delay in delivery?
    While we strive for timely delivery, delays can happen due to:
  • Stock availability
  • Courier workload
  • Weather conditions
  • Political disturbances
  • Other unforeseen circumstances
    Rest assured, we’ll keep you updated if there’s any delay.

Returns & Refunds

We accept returns within 7 days of delivery, provided the product is unopened, unused, and in its original packaging.
To start a return, reach out to our customer support team at [insert email/phone number].
Refunds will be processed within 5 to 7 working days after we receive and inspect the returned product.

Customer Support

Got questions or concerns? We’re here to help!
📞 Phone: [Insert Phone Number]
📧 Email: [Insert Email Address]
🕒 Working Hours: [Insert Working Hours]

Terms of Use

By using shop.alkhaleejclinics.com, you agree to our terms and conditions.
We may update or modify this policy at any time without prior notice.

Thank You for Choosing AlKhaleej Clinics!
Your trust means the world to us. We’re committed to delivering the best skincare products and services. Your satisfaction is our top priority!